Protecting Your Information Is Our Commitment
A transparent and detailed explanation of how your personal information is collected, used, and kept secure on the 7zzz platform.
Introduction & Scope
7zzz operates a safe and transparent online entertainment platform for users in Bangladesh. This privacy policy explains what information we collect, how we use it, and what your rights are when you visit the 7zzz website (7zzz.bar), create an account, or use our services.
This policy applies to all services on the 7zzz platform. By using our services, you agree to the terms of this privacy policy. If you disagree with any part of this policy, please contact us or stop using our services.
1.1 — Purpose of This Policy
7zzz believes that every user's privacy is a fundamental right. Through this policy, we want to ensure that you can use our platform with full awareness. We are committed to maintaining the highest level of transparency regarding your information.
1.2 — Scope of Application
This privacy policy applies only to 7zzz's own platform and services. We are not responsible for the privacy policies of third-party websites or services linked from our website. We recommend reviewing the privacy policy of any third-party service before using it.
Data Collection — What & How
We collect various types of information from you, which helps us improve our service quality and provide you with the best experience. The categories of information collected are listed below.
2.1 — Information You Provide Directly
Information you provide directly when creating an account or using our services:
- Full name and date of birth
- Mobile number and email address
- Payment-related information (bKash, Nagad, Rocket, Upay numbers)
- Documents required for identity verification
- Messages and information provided when contacting our support team
2.2 — Automatically Collected Information
The following information may be collected automatically when you visit our platform:
- IP address and device type
- Browser type and version
- Pages visited and duration of use
- Referral source (where you came from)
- Information collected through cookies and similar tracking technologies
2.3 — Transaction & Gaming Information
Information related to your platform activity:
- Deposit and withdrawal history
- Game play history and results
- Bonus and promotion usage records
- Account balance change logs
2.4 — Identity Verification Information (KYC)
To ensure platform security, we may verify the following information in certain cases:
- National ID (NID) number and details
- Passport or driving license (where applicable)
- Proof of residence
- Selfie or photo (for identity confirmation)
Use of Information & Purpose
7zzz uses your collected information only for legitimate and specific purposes. We never sell your information to third parties for commercial purposes.
3.1 — Primary Purposes of Use
- Managing your account and verifying your identity.
- Processing deposits, withdrawals, and other financial transactions.
- Providing a personalized gaming experience based on your preferences.
- Providing customer service and responding to support requests.
- Correctly delivering applicable bonuses and promotional offers.
- Ensuring platform security and preventing fraudulent activity.
- Monitoring user behavior to ensure responsible gaming.
- Fulfilling applicable legal and regulatory obligations.
3.2 — Use for Communication
Your contact information (mobile number, email) may be used to: notify you of important account updates, send security-related alerts, send transaction confirmation messages, and share promotional information with your consent. You may request to opt out of promotional messages at any time.
3.3 — For Analysis & Improvement
Aggregate analytics data is used to assess the overall performance of the 7zzz platform and improve the user experience. This analysis is never shared with third parties at an individual level — only aggregate statistics are used.
Sharing Information with Third Parties
7zzz never sells your personal information. However, information may be shared in limited and specific circumstances.
4.1 — Payment Providers
Necessary information is shared with payment service providers such as bKash, Nagad, Rocket, and Upay to process your financial transactions. This information is used solely for the purpose of completing the relevant transaction.
4.2 — Technology & Service Partners
We work with trusted technology partners to operate the platform. Only the necessary technical information is shared with them, and they are contractually bound to comply with our privacy policy.
4.3 — Legal Obligations
When required by law or court order to provide information, 7zzz complies with that directive. In such cases, we provide only the specific information requested.
4.4 — Information with Game Providers
No personally identifiable information is shared with game providers such as Pragmatic Play, Spribe, JILI, PG Soft, or others. Only an anonymous session token is used to manage game sessions.
Data Security Measures
7zzz adopts modern technical and organizational measures to protect your information. We work continuously to ensure a secure platform.
5.1 — Technical Security
- All data transfers are secured through SSL/TLS encryption
- Stored data is kept in encrypted form
- Regular security audits are conducted
- Firewall and intrusion prevention systems are active
- Two-factor authentication (2FA) is available
5.2 — Organizational Security
- Only authorized staff can access user information
- Staff are bound by strict confidentiality agreements
- Regular training on data protection is provided
- A rapid response plan for data breaches is in place
- The least privilege principle is followed
5.3 — Response to Data Breaches
If a data security breach occurs for any reason and affects your personal information, 7zzz will notify you and the relevant authorities as quickly as possible. We will investigate the incident and take appropriate steps to prevent such events in the future.
Cookies & Tracking Technologies
Cookies and similar tracking technologies are used on the 7zzz platform to improve your browsing experience.
6.1 — Essential Cookies
These cookies are essential for the basic functionality of the platform. They are used to maintain your login session, verify security, and remember your preferred language settings.
6.2 — Analytical Cookies
These cookies are used to understand which parts of the platform are used most and which areas need improvement. The data collected is aggregate and anonymous.
6.3 — Cookie Controls
You can accept or reject cookies through your browser settings. However, disabling essential cookies may prevent some platform features from working properly.
Data Retention Period
7.1 — Retention Policy
7zzz retains your information only for as long as necessary to fulfill the required purpose or comply with legal obligations. Retention periods for different types of information are as follows:
7.2 — Active Account Information
Your profile information and transaction history will be retained for as long as your account remains active. This helps us provide you with continuous service.
7.3 — After Account Closure
If you close your account, transaction records and identity verification information may be retained for a specified period in accordance with applicable legal and financial regulations. Other personal information is securely deleted as quickly as possible.
Your Rights
As a 7zzz user, you have certain important rights over your own information.
Right to Access
You may request to view what information we hold about you.
Right to Correction
If your account contains incorrect or incomplete information, you may request that it be corrected.
Right to Deletion
In certain circumstances, you may request that your personal information be deleted.
Right to Restrict Processing
In certain cases, you may request that the processing of your information be temporarily restricted.
Right to Data Portability
You may request to receive your information in a structured format.
Right to Object
You may object to the processing of your information for specific reasons.
8.1 — How to Exercise Your Rights
To exercise any of the above rights, please contact the 7zzz support team. We will process your request as quickly as possible. In some cases, certain information may not be possible to delete due to legal obligations — in such cases, we will inform you of the reason.
Protection of Minors' Information
9.1 — Age Verification Is Mandatory
The 7zzz platform is for individuals aged 21 and above only. We do not intentionally collect or process the personal information of minors under any circumstances. Age is verified at the time of account creation, and identity documents are used to confirm age where necessary.
9.2 — If a Minor's Information Is Discovered
If it is confirmed for any reason that a minor has created an account on our platform, we will immediately close that account and securely delete all associated information. If you are aware of such a situation, please notify our support team.
Policy Changes & Updates
10.1 — Right to Make Changes
7zzz reserves the right to change or update this privacy policy at any time. For any significant changes, we will post a notice on the platform and/or attempt to inform you at the email address you have provided.
10.2 — Use of Service After Changes
If you continue to use our service after the revised policy is published, it will be considered that you have agreed to the revised policy. You are therefore advised to review this page from time to time. The "Last Updated" date at the top of the page always indicates when the policy was last changed.
Contact Us
For any privacy-related questions
If you have any questions or concerns about this privacy policy, or wish to exercise your rights regarding your information, please contact the 7zzz support team. Our team is always ready to assist in both Bengali and English, 24 hours a day, 7 days a week.
Related Policies & Information
Read our other important policy and information pages: